Contact US
Contact VPSMakers Support Teams
Contact the VPSMakers sales and support team for questions about VPS, RDP, billing, orders or existing services. Our team is available to assist you.
Before contacting us, try finding a solution in our Knowledge Base or blog posts.
Self Serve
Help Yourself First
Most setup questions are already covered in our Knowledge Base and technical blog. Find the answers you need with our guides and tutorials.
Check the blog
Walkthroughs on deploying, securing, and scaling your VPS, written by the team that builds the platform.
Search the knowledge base
Step-by-step answers for setup, configuration, billing, and the errors people run into most often.
Connection Channels
VPSMakers Contact Channels
To contact with VPSmakers you can use either support mails, opening ticket, or contact in live chat.
Contact VPSMakers Support
support@vpsmakers.comTechnical issues, server troubleshooting, and setup assistance.
Contact VPSMakers Sales Team
sales@vpsmakers.comProduct recommendations, plan selection, and pre-sales questions.
Contact Billing
billing@vpsmakers.comPayment issues, invoices, refunds, and billing questions.
Report Abuse
abuse@vpsmakers.comReport spam, network abuse, security incidents, or policy violations.
General Phone Number
+90 (543) 108 70 40Contact us by phone for general inquiries.
Direct Contact
Choose Your Contact Channel
Contact VPSMakers using the form below, and our support team will get back to you.
How Can We Help?
Describe your question or issue clearly, and our team will review your request and get back to you.
- Response timeFirst response under 10 minutes for urgent issues, same day otherwise.
- Best forAnything that needs more detail than a quick chat message.
- What to includeRelevant error messages, VPS details, and troubleshooting steps.
- Follow-upOur reply will be sent to the email address you provide.
Follow VPSMakers Social
Join the VPSMakers Community
Connect with us on social media to keep up with announcements, explore technical content, and stay informed about our latest developments.
GitHub
Automation tools and scripts we build for managing your own VPS.
Announcements, offers, and community updates.
Company news, hiring, and product milestones.
X (Twitter)
Real-time updates, incident notices, and quick tips.
YouTube
Setup walkthroughs and tutorials, start to finish.
FAQs
Frequently Asked Questions About VPSMakers Support
Everything people ask from out support team about getting either technical or simple support.
How long does it take to receive a response?
Our support team aims to respond to customer requests as quickly as possible. Response times can vary depending on the type and complexity of the request, but we work to address support requests without unnecessary delays.
Can I contact support before ordering a VPS?
Yes. You can contact VPSMakers sales team before ordering if you have questions about our VPS plans, configurations, operating systems, locations, or other requirements.
Can I get help choosing the right VPS configuration?
Yes. If you are unsure which VPS configuration is suitable for your workload, you can contact our sales team and provide details about what you plan to run. We can help you understand which resources and configuration may be appropriate.
Can I contact VPSMakers about a billing or payment issue?
Yes. You can contact our support team about billing, payment failures, invoices, refunds, or other payment-related issues. Include your order or account information when possible so we can identify the issue more quickly.
What information should I include when contacting support?
Include your VPS or order information, a clear description of the issue, relevant error messages, and any steps you have already tried. For technical issues, screenshots, logs, IP addresses, or other relevant details can also help us investigate the problem faster.
How can I contact VPSMakers about a technical issue with my VPS?
You can contact our support team through the available support channels and provide your VPS details along with a description of the problem. Include any relevant error messages, logs, screenshots, or configuration details to help our team diagnose the issue.
How can I report a security or abuse-related issue?
If you need to report a security, abuse, phishing, spam, or other network-related issue involving VPSMakers infrastructure, contact our team with as much relevant information as possible, including the affected IP address, timestamps, evidence, and a description of the issue.